All orders placed for UK deliveries will take 3 - 5 working days to be delivered from date of order.
We are aware that other companies offer free, same- or next-day shipping. That is why we've set up this little section; to explain how we operate and why we're different.
Free and fast delivery is great. But, since we're operating a small business that is built on cost reductions, neither of the two are available without making a few big sacrifices.
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And we don't want to do that - fast and cheap is not quite the image we are going for - we prefer quality, accuracy and consistency!
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We're not like other online shops with tons of stock. Instead, most of our products are produced on a bi-weekly schedule according to the previous sales history and forecasted month.
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We then send most of the stock out to Amazon's fulfillment centres and only keep a small portion of stock behind for orders via our website and eBay.
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Since we don’t hold a lot of stock, we can work with a cheaper, medium-sized warehouse, instead of a mega-warehouse and we’re saving lots on not needing any additional processes involved in handling and storage.
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The practice of not holding majority stock is one of the core principles behind the Physis success and allows us to be competitive in a corporation market.
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What does this mean?
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Produce on Demand (POD) and Commission Free.
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This means that often your orders on the website are POD. This can take a little extra time to update and include into our Production Schedule and with Courier "pick ups" only 3 times a week we do not want to give you empty promises of next day delivery.
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On a more positive note;-
While we may not be as fast as Amazon you benefit from not having the extra fees and commission these platforms add onto the selling price.
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So if you don't mind the extra wait for your order, order directly with us and you will be guaranteed the best price online anywhere!!
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... Amazon or direct, which ever you prefer
- we are happy if you are!
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