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Ordering from Italy, Germany or France?  Add a Note to let us know if you would like this product delivered in your local language.  All products are delivered with an English label unless specified otherwise.

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  • How long will it take for delivery?
    When you order from our website your order is Produced on Demand (POD).​ This can take a little extra time to update and include into our Production Schedule and with Courier "pick ups" only 3 times a week we do not want to give you empty promises of next day delivery! We kindly ask that you wait 3 to 5 working days for delivery.
  • Can I get expedited delivery?
    Sorry! At this stage we do not offer expedited delivery. Check out our Amazon store for Same Day or Next Day Delivery.
  • What is your return policy?
    We are pretty sure you will love our products, however, if for any reason you are not completely satisfied please contact us directly on to initiate the return and refund.
  • Are you compliant with the General Data Protection Regulation?
    Absolutely! Physis is fully committed to the compliance of The General Data Protection Regulation, known as GDPR, to ensure you have peace of mind over how your data is used and how you're contacted. We do: use data to pull sales reports and analyse customer trends We do: respect your privacy and do not spam! We do: go the extra mile to protect your data. We don’t: sell your personal data to third parties. Physis support your right to have your privacy respected and your data protected. As a buying customer entering information into our system you can at any stage request the information that is stored within our database if you wish to check or change it.
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